Privacy
MetCredit is conversant and compliant with all legislation concerning privacy. We adhere to the Model Code for the Protection of Personal Information set forth by the Canadian Standards Association.
Personal information is defined as information about an identifiable individual, which includes factual or subjective information, recorded or not, in any form, as well as sensitive personal information.
MetCredit employees conduct all aspects of business in accordance with the following Privacy Code standards:
1. Accountability for Personal Information
MetCredit is responsible for the personal information in its possession, and has a designated Privacy Commissioner who is accountable for the protection of personal information.
2. Identifying Purposes for the Collection of Personal Information
MetCredit will identify the purposes for which any personal information is collected at or before the time the personal information is collected.
3. Consent for the Collection, Use or Disclosure of Personal Information
MetCredit will make a reasonable effort to ensure that individuals are advised of the purposes for which their information will be used.
4. Limiting Collection of Personal Information
MetCredit will collect personal information in a fair and lawful means, and will only collect information that is necessary to fulfill the identified purposes.
5. Limiting Use, Disclosure and Retention of Personal Information
With exception to situations where the individual provides consent, or when it is required by law, personal information will not be used by MetCredit for purposes other than what it was collected, or disclosed to unauthorized third parties. Personal information that is no longer required to fulfill the identified purposes will be securely destroyed or deleted.
6. Accuracy of Personal Information
MetCredit will keep personal information as accurate, complete and up-to-date as is necessary for its identified purpose.
7. Safeguards to Protect Personal Information
MetCredit has secure electronic and physical safeguards in place to protect personal information from loss, theft, unauthorized access, disclosure, copy or use. Personal information is protected in a manner that is appropriate to its level of sensitivity.
8. Openness in Regards to Our Personal Information Policies and Practices
MetCredit will provide inquiring individuals with the name and contact information of its Privacy Commissioner, as well as specific information about its policies and procedures relating to management of personal information.
9. Individual Access to Personal Information
Upon request by an authorized individual, MetCredit will verify the existence, use or disclosure of personal information under its care. Authorized individuals will be given access to their personal information, except in circumstances where disclosure of such information is not allowed. Also, an individual can challenge the accuracy and completeness of the information, and have it amended if they can verify the accuracy of the changes.
10. Challenging Compliance
Individuals can address concerns regarding MetCredit’s compliance with the above principles by contacting our Privacy Commissioner. Questions regarding our privacy policy can be directed in writing to:
MetCredit Ltd.Attention: Privacy Commissioner
400-10310 Jasper Ave NW
Edmonton, AB T5J 2W4
or email: privacycomm@metcredit.com
