Q: Can I set up a monthly payment arrangement?
A:Once your account is past due, the full amount becomes due and payable. A short-term arrangement may be possible, but only after a review of your financial situation. Contact one of our representatives to confirm your qualification.
Q: I’m not able to get a loan to pay in full because of my credit rating. What can I do?
A: There is a wide variety of sources that you can explore; some you may not even be aware of. In the case of lenders, credit is granted based upon many factors. If your credit rating has some blemishes, you may still be able to obtain a loan. Phone our office for assistance.
Q: What other sources of money are available to me?
A: Individual circumstances vary, but many people in similar situations have received help from banks, family, relatives, private lenders, finance companies, retirement savings, GIC's, government bonds, advances from employers and holiday pay. Contact one of our representatives today if you need additional options.
Q: Can I make a payment to your office on-line?
A: Yes you can. Click here to be directed to our secure online payment page.
Credit Bureau Questions:
Q: I have been told there is an unpaid collection with MetCredit on my credit bureau. What can I do to take care of it?
A: Contact our office immediately and we can assist you. Providing your account is paid in full, a receipt will be issued to you stating that your account has been satisfied.
Q: How long does it take for my credit to recover after paying my account?
A: For information regarding your credit file, contact the bureaus directly at the following links:
